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Map 222 Auto Center Circle, Salinas, CA Today 9-8pm (855) 998-2494
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Parts and Service Financing Options at MY KIA / About My kia in Salinas, Ca / Testimonials

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

MY Kia is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

10 Testimonials
4.9 out of 5 stars
5 star
9
4 star
1
3 star
0
2 star
0
1 star
0
Outstanding customer service. The sales team is not pushy or aggressive as seen in other car dealerships. I am a return customer from 2008. It is time to replace the excellent and reliable Optima with the newer K5 GT line.
American Patriot
2021-07-23
Normally car salespeople do not have the best reputation. These people with great values / integrity are different. I would highly recommend them highly.
Alex Lozovsky
2022-06-10
So far so good.
Ronald Raade (Ron)
2022-04-09
Friendly sales guy, I explained what I was interested in and why and they educated me about it and didn't push it further. No hard sales push, it was nice. I was looking mainly for a comparison between the Kia niro ev and the Chevy bolt.
Trevor Henley
2022-06-17
Normally car salespeople do not have the best reputation. These people with great values / integrity are different. I would highly recommend them.
Alex Lozovsky
2022-06-14
Bought a brand new 2022 Kia Rio last November... Joel "AM/PM" Serna was a great salesman and did me right! And their finance department is good. I haven't run into any problems with Kia Motors Finance USA (KMFUSA) so far either. Haven't needed any service yet so that will have to be another post!
robin baker
2022-03-26
Great experience all around, ask for Thomas
Ronald Raade
2022-03-13
I had a wonderful experience with my visit to My Nissan/ Kia. Victor Escorcia "Daniel" was the Sales Consultant who gave me his time and talked cars with me. I wasn't quite ready to just jump in to purchasing a vehicle today but he heard all of my wants/needs. After showing me what new/certified pre-owned vehicles he had to offer we test drove one car that piqued my curiosity. After all was said and done he gave me his car and did not push me to finalizing a purchase/deal agreement. I was really pleased with my visit and felt acknowledged.... More
JWiseTV
2021-10-03
First time there yesterday. The sales person was very helpful. Purchased a Kia Sportage!!!
rafael diaz
2022-01-09
Update: after our review the owner suggested we call the dealership. It took a while, but we finally got ahold of someone. She said she had never heard of what I was explaining about the two maintenance plan types, which was what I had been told by several of the kia dealerships where we now live. So I don't know who is right, but MY KIA was able to find a solution for us, which we appreciate very much. If you do plan to buy a maintenance plan and move a lot, I would ask a lot of questions before you purchase so this doesn't happen to you. We increased the stars to reflect that MY KIA did help us fix this issue. We bought a Kia from this dealership in 2019, including an extended warranty/maintenance plan. We had a good experience overall, Joel was our salesperson and was very kind and tried to be as helpful during the process as he could. We left a positive review, as a result. Two years later we moved and have found out that the maintenance plan we purchased is only good at this dealership. There are two types of plans, one that is good at every dealership and one that is only good at the dealership you buy your car from. We explained at the time of purchase that we move a lot for work and were assured this plan would be accepted at other dealerships. So we paid for a worthless plan and cannot use it. If you buy a maintenance plan, make sure to ask for one that is recognized everywhere. If it has the dealership info on the plan or booklet it is not universal and will not be accepted anywhere else, despite what they say.... More
M. Black
2021-11-10

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MY Kia
222 Auto Center Circle
Salinas, CA 93907
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Sales: (855) 998-2494
Service: (855) 998-2505

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