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Have something to say? Here at MY Kia, we love to hear what our customers have to say about their experience! Feedback from our community helps us to improve and continue to be the best place to go for quality vehicle service, or to purchase a new Kia in the Salinas area. Our hardworking team of automotive professionals appreciate learning what customers loved about their experience at MY Kia, or how they could better serve you in the future.

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Customer Lobby
654 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
Eduardo 01 Apr 2020
Great customer service and a clean facility. As soon as I got there they helped me out right away and he kept in contact with me to keep me updated on my vehicle service.
5 rate
Jefferson 27 Mar 2020
I really want to love this dealership, but everytime my car goes there for service the technicians miss something small (like resetting the service notification on the dash after I specifically asked them to make sure and clear it). From my perspective that’s a big deal because now everytime I sta...rt my car I see that stupid light for the next 3 months til the next service. Can’t just go by the service department and clear it real quick because that’s not an option. It’s a tough time with the virus pandemic going on and I think your team did a good job on presenting a safe and clean environment. Show more
4 rate
Sarah 26 Mar 2020
Everyone was patient and didn't look at me like I was crazy because my credit was not that perfect. Instead I was treated like a normal human begin. Also nothing was not "pushed" on me.
5 rate
Kenneth 25 Mar 2020
loved our salesperson, Marco Pio! He let the car sell itself -no pressure, just info, Everyone was pleasant, helpful, smiling - managers right down to the young lady who helped me with coffee. We will NEVER hit San Jose auto row again - the drive to Salinas is well worth it.
5 rate
Timothy 11 Mar 2020
Always friendly staff, good prices, clean shop and waiting room, very helpful. We do both of our nissans there. My NISSAN
5 rate
Roy 11 Mar 2020
Every interaction I had with employees from service to others at the dealership was very positive. Seems like a good work environment.
5 rate
Harry 05 Mar 2020
friendly and helpful easy to get appointment and service cost was more than reasonable. would recommend to anyone. great job
5 rate
Gary 04 Mar 2020
Great Service and a great staff. Service is always performed at an extremely high standard. I have been a customer for nearly 30 years.
5 rate
James 02 Mar 2020
That staff were considerate and the service was done in a timely fashion. We appreciated the car wash. The facility is awkward and not comfortable for waiting.
5 rate
Jill 01 Mar 2020
quicker then they told me and my car got washed. Go to watch foodnet work while waiting for my car to get and oil change and tire rotation.
5 rate
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