WHAT OUR CUSTOMERS SAY
Bought a brand new 2022 Kia Rio last November... Joel "AM/PM" Serna was a great salesman and did me right! And their finance department is good. I haven't run into any problems with Kia Motors Finance USA (KMFUSA) so far either. Haven't needed any service yet so that will have to be another post!
robin baker
Over a month ago
Great experience all around, ask for Thomas
Ronald Raade
Over a month ago
First time there yesterday. The sales person was very helpful. Purchased a Kia Sportage!!!
rafael diaz
Over a month ago
Update: after our review the owner suggested we call the dealership. It took a while, but we finally got ahold of someone. She said she had never heard of what I was explaining about the two maintenance plan types, which was what I had been told by several of the kia dealerships where we now live. So I don't know who is right, but MY KIA was able to find a solution for us, which we appreciate very much. If you do plan to buy a maintenance plan and move a lot, I would ask a lot of questions before you purchase so this doesn't happen to you. We increased the stars to reflect that MY KIA did help us fix this issue.
We bought a Kia from this dealership in 2019, including an extended warranty/maintenance plan. We had a good experience overall, Joel was our salesperson and was very kind and tried to be as helpful during the process as he could. We left a positive review, as a result. Two years later we moved and have found out that the maintenance plan we purchased is only good at this dealership. There are two types of plans, one that is good at every dealership and one that is only good at the dealership you buy your car from. We explained at the time of purchase that we move a lot for work and were assured this plan would be accepted at other dealerships. So we paid for a worthless plan and cannot use it. If you buy a maintenance plan, make sure to ask for one that is recognized everywhere. If it has the dealership info on the plan or booklet it is not universal and will not be accepted anywhere else, despite what they say.... More
M. Black
Over a month ago
I had a wonderful experience with my visit to My Nissan/ Kia. Victor Escorcia "Daniel" was the Sales Consultant who gave me his time and talked cars with me. I wasn't quite ready to just jump in to purchasing a vehicle today but he heard all of my wants/needs. After showing me what new/certified pre-owned vehicles he had to offer we test drove one car that piqued my curiosity. After all was said and done he gave me his car and did not push me to finalizing a purchase/deal agreement. I was really pleased with my visit and felt acknowledged.... More
JWiseTV
Over a month ago